It was by chance that we get to join this event and start our first job as security officer, I happen to see the job posting on Facebook and forward to Rizal. Rizal was surprised and told me that it is a very good ad hoc event job as the rate is high and they allow us to sit if there are not much crowd. I was not very keen at that time but since Rizal is very interested so I told him that we will go try it out, as he had already done a few ad hoc event job and got more experience than me I figure he would make the best decision.
Johnson join later maybe he was informed about it by Tan as he always share a lot of good lobang with Tan, both Matthew and Tan doesn't seem to be interested at that time but I manage to convince Matthew to join after one other guy drop out last minute when we go to the location to survey the site. One thing good about him is that he always make sure he know the site well before he decided to take up the job offer and we had a lot of discussion about it.
I had a few experience with event operation during my school days when I work part time during my school holiday when I study at Singapore Polytechnic, I had been very interested in most event operation since then and keep observing and learn about different type of events and their site operation even though I am not directly involve. A few of the recent one are Montigo Drink Your Way Up Pop Up at Bugis Junction and Hello Kitty Move Lite Adventure at One Holland.
It is a pity that I might not be able to participate in the recent Simply Go Adventure Quest due to many life commitment, but I will still try to observe it and learn something new from it if possible. The next few events we are going to get involve will be the Gastro Beat this month, Pop Mart Event in August, F1 Race in October and Comic Con in December, hopefully we will be able to get more opportunities to get involve in more events so that we can get more knowledge and experience before we start to consider doing permanent security job after we get 6 months experience to promote our rank from Security Officer to Senior Security Officer.
We had already completed all our courses require for Senior Security Supervisor and I am still trying to encourage them to take up some additional courses which will help in widening their job scope in the future, I am also planning to do some event jobs which are not related to security so that I am able to gain more knowledge and experience without affecting my notifications for security jobs. But that is a bit long winded and I had not even go into the topic for this event till now, I will do it as a Security Operation Deployment Briefing with Operations Order and Action Plan as what we did in COBD (Conduct Operation Briefing and Debriefing) course to make it more convincing and also prepare for my future job as a Security Supervisor.
Assignment Contract:
Name of Event: Lion City Collector Fest
Location: Marina Bay Sand Level 4 Orchid Junior Ballroom
Start Date of the Event: 30th May 2026
End Date of the Event: 31st May 2026
Start Time: 1100 hrs
End Time: 2000 hrs
Duration of the Event: 2 Days
Expected Crowd Size: 1000 Persons per day
Profile of the Crowd: Young People from various Cointries
Operations Order:
a) The planned manpower deployment for the day of event is aligned to:
- Client Requirement
- Health and Safety Considerations of Security Officers
- Fair Distribution of Duties among Serurity Officers
- Employment Act Requirements
b) The Event requires 1 Security Supervisor and 4 Security Officers each day for 2 days. Officers will be deployed at Strategic Locations. The Daily Deployment will be rotated hourly, with breaks in between. Reporting time is 1000 hrs and Stand Down time is 2000 hrs.
c) Client requires us to maintain Crowd Control orderly, manage disorderly behavior, prevent theft, marshaling traffic and response to other security matters.
d) The Event will start from 1100 hrs to 2000 hrs. With an hour more for reporting and stand down. 1 Relief Supervisor and 2 Relief Security Officers will be arranged to cover those on rest days and absentees.
e) We will comply Workplace Safety and Health Act by doing Safety Risk Assessment. There will be First Aid Box and Automated External Defibrillator (AED). Officers will be given Walkie Talkie and Personal Protective Equipment to perform their duties.
f) For the Operation Order, Participants will be briefed on:
- Situation
- Mission and Objectives of the Event
- Principal Considerations of the Event
- Concept of Operations
- Deployment of Security Personnel
- Coordinating Instructions
- Command Structure
- Logistics and Administration
- Potential Risks and Threats
- Time for Reporting and Stand Down
Action Plan:
Event: Lion City Collector Fest
Start Date: 30th May 2026
End Date: 31st May 2026
Time: 1100 hrs to 2000 hrs
Venue: Marina Bay Sand Level 4 Orchid Junior Ballroom
Notification: 21st Apr 2026
Finalize the Operations Briefing: 29th May 2026
Conduct Operation Briefing: 2030 hrs on 29th May 2026 at Marina Bay Sand Level 4 Orchid Junior Ballroom
Follow up Briefing for absentees: 1000 hrs on 30th May 2026 at Marina Bay Sand Level 4 Orchid Junior Ballroom
Finalize Operational Debriefing: 31st May 2026
Conduct Operation Debriefing: 2030 hrs on 31st May 2026 at Marina Bay Sand Level 4 Orchid Junior Ballroom
Conduct Operation Debriefing: 1000 hrs on 1st Jun 2026 at Marina Bay Sand Level 4 Orchid Junior Ballroom
Name of Supervisor: Jeremy
Date: 21st May 2026
As you can see from the above Action Plan, the timing and date for the Briefing and Debriefing are not as per our usual standard mainly because our client are more easy going and doesn't really bother so much about the procedure. We are very lucky to have the chance to participate in this event and looking forward to engage in their future events as it will be a very good chance for us to learn and adapt to different kind of situations and the procedure to handle them.
The whole event is consider quite easy and enjoyable as we are provided with very good benefits of very Atas Bento Set from the Hotel Staffs Kitchen, we are also allowed to sit when there are no much crowd. The Venue is also very comfortable with shelter and air conditioning. We will be expecting higher requirements for future events with bigger team and more manpower deployment as the venue become bigger and expecting a much larger crowd.
The first day morning is quite relaxing with Rizal station at the Level 1 Main Entrance with Sign Board to marshal the traffic toward our venue at Level 4 Ballroom, Matthew and me are station at the Entrance giving out Door Gifts, Stamp Rally Cards and Flyers for their Comic Con Event in Dec. Johnson is station at the Exit to prevent anybody from reentry in case we need to do Crowd Control to ensure the safety of all the visitors as it will be difficult to evacuate in case of any emergency if the amount of people exceed the limit of the design capacity of the exit point.
As the crowd is still coming in and we have to ensure that all our assigned duties are perform efficiently, we decided to delay our lunch hour till an hour later. After our lunch the crowd start to become larger as a lot of them get attracted to our location from Suntec City due to the spread of word within their own community, they felt that our site is much better and doesn't have to wait 2 hours in Queue. We started our Crowd Control duties in the afternoon with only one entrance and exit with 2 Security Officers at each location to let batch of 10 visitors to enter after the exit side confirm that 10 visitors had exit the venue.
As we do not have time to setup our Walkie Talkie, the Supervisor decided to activate Plan B of using the WhatsApp Group Chat for communication. We also cut off the Queue at around 1900 hrs and ask the remaining visitors to come back early the next day to avoid disappointment. We estimate about 600 to 800 visitors in the last 4 hours before we end the event as we are able to allow batch of 10 visitors to enter every 3 to 6 mins interval. We start to release the remaining 20 to 30 visitors to enter together at 1930 hrs so that they will get sufficient time to browse the stalls.
The second day seem a bit more manageable as we did not expect the long queue before the event start, some had explain that most of the visitors had to attend church in the morning and will only visit our venue in the afternoon. I decided to switch duties with Johnson in the morning and guard the exit so that everybody can gain different exposure for different duties which will be better for our future deployment with more personnel able to cover duties for each other. We switch back our duties in the afternoon after we had our lunch as we are going to expect more crowd in the afternoon and might activate for Crowd Control duties again if necessary.
To our surprise the Crowd Control didn't last as long as previous day with only about an hour or two before we call it off, the remaining hours became more free and easy for us all the way till the event ended. We encounter about 50 Security Officers doing duties for a Concert in the evening and try to find out some information from them to better fine tune our future manpower deployment for other events, overall it felt like a Black Suit Event with patrons wearing Slippers and Bermuda as the merchandise we are protecting are value from few thousands to millions.
